How do I add a contact form to my Shopify store?

Step by step

Screenshots show the interface used in the original guide (Shopify in French, Leadpages in English). In your account, buttons appear in your language.

1. 1

   Create a page

   In your Shopify admin, click Online Store, then Pages (in some versions, Pages is under Content). Click Add page and title it "Contact".

2. 2

   Write a short intro

   In the content box, say in two sentences when you reply (for example "within 24 hours, Monday to Friday") and what to write about: orders, returns, product questions.

3. 3

   Choose the "contact" template

   On the right, under Theme template, choose "contact". This template adds the form (name, email, phone, message) below your text. Make sure the page is Visible, then click Save.

4. 4

   Add the page to your menu

   Go to Content, then Menus, and open your main menu or footer menu. Click Add menu item, type "Contact" and pick the Contact page as the link. Save.

   
5. 5

   Check where messages go

   Contact form messages go to your store email address, set in Settings. Make sure it is correct, then send yourself a test message from the page: it should land in your inbox (check spam too).

6. 6

   Keep spam protection on

   In Online Store, then Preferences, the Spam protection section turns on hCaptcha for the contact form. Leave it on: it blocks bots without getting in the way of real customers.